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Barbados has established itself as reputable, prime location for enterprises operating in the information and communications technologies (ICT) and BPO sectors. High quality human resources, modern infrastructure, competitive operating costs and excellent incentives create an ideal environment for ICT enterprises seeking to expand internationally.
Barbados is set up to cater to enterprises seeking to establish operations in a wide range of areas, including customer call centre and technical support, software development, transaction processing, health insurance claims processing, credit card applications, health information management, data entry and fulfilment, database management, optical character recognition (OCR) applications, web application development and computer aided design (CAD).
Barbados is a highly cost effective location for ICT and BPO activities. Companies which have established facilities in Barbados have reported a 35% (approx.) reduction in their operating costs. Salaries for customer service representatives range from US$3.50 to US$5.50 per hour, while systems analysts and programmers’ salaries range from US$1,300 per month to US$5,000 per month.
|
Role |
Rate/Salary |
|
Customer Service Rep. |
US$ 3.50 – 5.50 per hr. |
|
Trainee Data Entry Operator |
US$ 3.25 – 3.50 per hr. |
|
Skilled Data Entry Operator |
US$ 3.50 – 5.50 per hr. |
|
Supervisor |
US$ 5.00 – 7.50 per hr. |
|
Insurance Claims Processor |
US$ 3.50 – 5.50 per hr. |
|
Receptionist |
US$ 5.75 – 1,000 per m. |
|
Clerk |
US$ 1,000 – 1,500 per m. |
|
Executive Secretary |
US$ 1,000 – 2,000 per m. |
|
Systems Analyst/Programmer |
US$ 1,300 – 5,000 per m. |
|
General Manager |
US$ 3,500 – 5,000 per m |
Barbados offers a reliable telecommunications infrastructure and state-of-the-art customer service centres. Combined with its cultural affinity to North America and neutral accent, it is an ideal location for ICT and BPO operations. It has a service-oriented, loyal, trainable workforce. With competitive business costs and high levels of worker productivity, the island has a strong appeal as a cost-efficient location for international call centres.-------------------------
[1] World Bank Development Indicators, 2011
The island nation's proximity to markets in the south-east Caribbean, Central America, Venezuela and Colombia added to its appeal as a hub office for RBC Wealth Management.
RBC Wealth Management (Royal Bank of Canada - Global Private Banking)Thank you! Your submission has been received!
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Indicators for Labour Costs
1 - World Bank Doing Business
2 - EY Worldwide Personal Tax Guide 2014/15
3 - fDi Intelligence from the Financial Times
Indicators for Utility Costs
1 - Climatescope
2 - Corporacion del acueducto y Acantarillado de Santo Domingo
3 - International Telecommunication Union - ITU
Indicators for Property Costs
1 - Cushman and Wakefield
2 - Cushman and Wakefield
3 - RLB - Rider Levett Bucknall (Caribbean Report)
4 - RLB - Rider Levett Bucknall (Caribbean Report)
Indicators for Taxes
1 - The Heritage Foundation
Indicators for Exports
1 - World Development Indicators
Indicators for Size of Industry
1 - fDi Intelligence from the Financial Times
2 - fDi Markets
Indicators for ICT Infrastructure
1 - World Development Indicators: The Little Data Book on Information and Communication Technology
2 - Global Information Technology Report, World Economic Forum
3 - fDi Intelligence from the Financial Times based on Ookla Net Index
4 - World Development Indicators
Invest Barbados
Trident Insurance Financial Centre
Hastings, Christ Church,
BARBADOS, BB15156
Tel. (From Canada):
1-647-977-5996
Tel. (From the USA):
1-347-433-8942
Tel. (From the UK):
+44 (0) 203-318-9036
All investment project information has been obtained from publicly available sources.
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